Server - Identifying you are on customers server

Server - Identifying you are on customers server

Dentrix - Click windows icon, type in services to open services.  Look for DentrixACEServer as seen below.  If found, you are on the server. 



Eaglesoft - Will have the below icon in the system tray.  Also, server is the only machine with a Data folder under Eaglesoft folder

Pictured below are the two options you may see whether the Eaglesoft database is turned on or off. 


Open Dental - Look for the MySQL service 





OrthoTrac - OrthoTrac - A golden key  will be displayed in the system tray



How to check if the office is using Cloud OrthoTrac which is not supported. 
Ask customer to login to OrthoTrac
      if the client uses Citrix Receiver to log into OrthoTrac rather than from a program in windows.  Even for clients using their own citrix network, they typically have users connect with an RDP connection, not with a citrix receiver login.

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