SMS Opt in/out

SMS Opt in/out

When patients respond to SMS (text) messages from OperaDDS, the below words are associated with an action for a patient to opt in or out. 

These opt in/outs are handled directly by Plivo. 

Applies to all features that utilize text messaging. 

Below are the keywords for Opt-out

  • STOP
  • END,
  • QUIT,
  • CANCEL,
  • UNSUBSCRIBE,
  • UNSUB &
  • STOP ALL

And below are the keywords to Opt-in.
  • START,
  • YES,
  • RESUME,
  • RESUME ALL,
  • UNSTOP, &
  • GO

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