Sync Times

OperaDDS pulls information from the Practice Management System every 30 minutes.  OperaDDS pushes information to the Practice Management system immediately, except for OT which is throttled to 1-10 minutes by OrthoTrac design. 

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• Force a Manual Sync With Your PMS

  Access: Everyone OperaDDS - Force a Manual Sync With Your PMS Applies to: OperaDDS Solution: Your OperaDDS Integrator syncs with your Practice Management Software every 30 minutes. From time to time, you may elect to do a manual sync now, versus ...

• Integrator Errors

  If you suspect issues with the OperaDDS sync, You can take a look at the status of any customer's OperaDDS sync. To do so, perform the following steps: Open OperaDDS in Google Chrome. Click Settings at the top navigation bar. Click the Master ...

• Sync service turns off every day

  Sometimes environmental factors affect services on a server.  When these items happen, the only resolution is starting a service that has been turned off.  Perform the following steps to resolve this issue on your server.  1. Open Task Scheduler 2. ...

• System & PMS Requirements

  Access: Everyone OperaDDS - System & PMS Requirements Applies to: OperaDDS Additional Requirements Windows 7 and above .NET Framework 4.6 and above 1GB Available RAM 500MB Available Hard Disk Space Printed copies of this document are considered ...

• Dentrix Passphrase

  Sometimes Dentrix installs require a Dentrix Passphrase, and other times a User ID and Passphrase, what is the difference? The 2 windows that you are seeing above are based on the office's preferences. If they have Passwords turned on in Dentrix, ...