Force a Manual Sync With Your PMS

Force a Manual Sync With Your PMS

Access: Everyone

OperaDDS - Force a Manual Sync With Your PMS
Applies to: OperaDDS


Solution:

Your OperaDDS Integrator syncs with your Practice Management Software every 30 minutes. From time to time, you may elect to do a manual sync now, versus waiting for your next 30 minute interval. To force a manual sync between your Practice Management Software and OperaDDS, please perform the following steps:

  1. Log into OperaDDS website
  2. Click Settings | Under User Settings, Click PMS Integrations
  3. Click the Sync Now button under the action column

This process should only take a few seconds.

You must wait 2 minutes between syncs. If the Next Sync time is more than 28 minutes, you will need to wait until it is less than 28 minutes to manually sync.



Printed copies of this document are considered uncontrolled.
39254.Rev002     04.21.2020


    • Related Articles

    • How is OperaDDS Secure?

      Key points to OperaDDS Secure Email are: Data not transmitted via SMTP (Does not travel over email) Emails are encrypted at rest Delivery Revocation Auto-expiration for Patient access to data Recipient Authentication Read receipts Key points to note ...

    • System & PMS Requirements

      Access: Everyone OperaDDS - System & PMS Requirements Applies to: OperaDDS Additional Requirements Windows 7 and above .NET Framework 4.6 and above 1GB Available RAM 500MB Available Hard Disk Space Printed copies of this document are considered ...

    • Integrator Errors

      If you suspect issues with the OperaDDS sync, You can take a look at the status of any customer's OperaDDS sync. To do so, perform the following steps: Open OperaDDS in Google Chrome. Click Settings at the top navigation bar. Click the Master ...

    • OperaDDS - Resources

      OperaDDS Resources Access: Everyone OperaDDS - Resources, Demos & Information - Training Manuals and Videos Applies to:  OperaDDS Solution :  All Feature Resources Click the + or the header to expand the section. Training Guides Company Profile / ...

    • Reviews Overview

      Access: Everyone OperaDDS - Reviews Overview Applies to: OperaDDS Solution: Click the + or the header to expand the section. This FAQ serves as an Overview for OperaDDS's Reviews system, which allows your office to ask patients to review you on ...