Add User to Another Location

Add User to Another Location

Users in OperaDDS can be added to multiple locations (companies) within OperaDDS. This will allow users to quickly switch between Company A and Company B for sending forms, replying to patients' text messages through Recall, or oversee the office's Reviews.

To add a user to another location, an Admin User in OperaDDS should perform the following:


Step One - Verify the User's Current Account Details from Location One

As an Admin User for Location One, please verify the User's Current Account Details by performing the following:

  1. In OperaDDS, click Settings | Account Settings | Company Users
  2. Locate the user you are wishing to add to Location Two | Click the Pencil Icon to the right
  3. Take note of the following information:
    • Username
    • Email
    • Role
    • Landing Page


Step Two - Add the User to Location Two

As an Admin User for Location Two, please perform the following:

  1. In OperaDDS, click Settings | Account Settings | Company Users 
  2. Click Add New User in the top-right corner
  3. Fill out the popup using the information gathered from Step One above
  4. Have the user sign out and sign back in to OperaDDS


Switching Between Locations

To switch between locations, please perform the following:

  1. In OperaDDS, click the Location Name | Click the Desired Location





Printed copies of this document are considered uncontrolled.
39317.Rev005     04.30.2020


    • Related Articles

    • Company Profile / User Setup

      Access: Everyone OperaDDS - Requirements, Login, Setup Account, Add Users, Resend Email to Create Password, Notifications Applies to: OperaDDS Solution: Click the + or the header to expand the section. Confirm Requirements Workstation Requirements ...
    • How is OperaDDS Secure?

      Key points to OperaDDS Secure Email are: Data not transmitted via SMTP (Does not travel over email) Emails are encrypted at rest Delivery Revocation Auto-expiration for Patient access to data Recipient Authentication Read receipts Key points to note ...
    • Action Center

      Access: Everyone OperaDDS - Action Center Applies to: OperaDDS, Doctor Genius Solution: The Action Center is the main area that you will receive notifications for various things that happen within the features of OperaDDS and Doctor Genius. Below is ...
    • OperaDDS - Resources

      OperaDDS Resources Access: Everyone OperaDDS - Resources, Demos & Information - Training Manuals and Videos Applies to:  OperaDDS Solution :  All Feature Resources Click the + or the header to expand the section. Training Guides Company Profile / ...
    • Integrator Errors

      If you suspect issues with the OperaDDS sync, You can take a look at the status of any customer's OperaDDS sync. To do so, perform the following steps: Open OperaDDS in Google Chrome. Click Settings at the top navigation bar. Click the Master ...